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New Yorkers: Tourists in Their HomeTown


The Way Things Were

New York City is one of the top travel destinations in the world. Last year close to 37 million visitors, approximately 105,000 visitors a day, brought $23 million into NYC. Those visitors created 277,000 jobs in NYC. Before September 11, the city was expecting 38.4 million visitors in 2001. Due to the tragic events that occurred that day, many of those visitors will stay home.

 
Related: What the World Trade Center Meant to New Yorkers

 

The Way Things Are

It is usually New York's busiest month for tourism, but this October NYC missed the bulk of its tourists. New York State is feeling the financial impact of this, having lost some $324 million in tourism revenues in the past two months. According to NYC & Co., these losses include lost revenues at hotels, restaurants, Broadway theaters, cultural organizations and tourist attractions. Five Broadway shows have closed as of November, and the ones that have stayed open are down 22% in ticket sales. Most of the hotels that have reported to the city's tourism board, are only three-quarters filled, from less than fifty percent immediately after September 11th. Over 6,000 employees from the service industry of NY have already been laid off. These gloomy statistics can only be reversed if tourists come back to the city that never sleeps.

As the mayor says, NYC is "open for business." Most of NYC's attractions have reopened and welcome guests to visit, including South Street Seaport, the United Nations, Circle Line Boats, and the Empire State Building's Observation deck. The question remains as to whether tourists will visit these sites.

City tourism officials say that New Yorkers and people from the tri-state area are the key to keeping the tourism industry in New York afloat in the short term. Cristyne Nicholas, the president and CEO of NYC & Company, the city's tourism agency, said on NPR that, "(NYC & Company) are focusing our efforts on the 15 million visitors that come from the tri-state area, Boston, and Philadelphia. They can get on a train or a bus, they can walk, or they can drive." This may seem like a long shot for those who share the opinion of Newsday reporter Justin Davidson. In an article from September 27th, he voiced his doubt. "New Yorkers have tended to regard concerts and theater the same way as they do the Statue of Liberty and the Observation deck of the Empire State Building - as amiable features of the landscape that only tourists and retirees could have time for."

New Yorkers may prove Davidson wrong. Or they may not. Many New Yorkers say that they want to support their city, but the population of New Yorkers on the Observation deck of the Empire State Building on the Sunday morning of Columbus Day Weekend was minimal. Although people had lined up well around the corner an hour before the first elevator rode up to the 86th floor of what is once again the tallest building in New York, most of those in line did not call the tri-state area home. The same can be said for other attractions such as the Metropolitan Museum of Art and the Guggenheim. Both art museums have seen drastic decreases in visitors and no real increase of New Yorkers.

There are various reasons why New Yorkers are not out in full force, one of which is that they are worried about their safety. One NYU Junior says that, "When something like that happens, you definitely get a sense of pride for your city, and I would like to see these things. I would like to see Central Park and really appreciate it." But she also says that she will not be rushing out to New York's sights, as a matter of fact, she will be visiting them "less, definitely less." Hannah admits that she is "personally scared," and says she is even riding the subway less often. Many New Yorkers feel the same as the out-of-towners that have cancelled their travel plans to NYC. They feel that NYC is a target and its sights are all targets as a result.

NYC has felt a burst in camaraderie since September 11, but that feeling may be fading. In the weeks closely following the attack, the New Yorkers that I talked to were very interested in supporting the city in any way possible. Most said that they would be spending their money and time at attractions such as the Empire State Building and Broadway shows such as The Music Man and The Lion King. More recently, New Yorkers that I spoke with said that they feel that they have seen all of the sites that they want to see and do not feel the need to see them again to support the city.


In the Future

New York City is resilient and the spirit of its citizens is strong. NYC will not let the terrorists win by getting the best of them. Mayor Guiliani has asked those from the tri-state area to support the city, "Come for the weekend. See a show. Visit a museum. Eat at a restaurant. Go shopping." The city is sponsoring a $40 million ad campaign to remind everyone that NYC has a lot to offer. The latest "I Love New York" campaign has been put together with the help of many. Design firms donated their talent, celebrities donated their time, publishers and TV networks are donating ad space, and corporate sponsors are donating money. Part of the campaign involves a television commercial that features 500 Broadway performers from 18 shows signing "New York, New York" on Broadway and 42nd Street. This is just the beginning. NYC & Company, is putting long hours into getting the city back on its feet. They have just introduced a nationwide program called Paint the Town Red, White and Blue that will offer 40 percent off some Broadway tickets, discounted tours and meals, and fifteen percent off at Bloomingdale's or Macy's to enable travel agents to sell bargain vacation packages to New York. "NYC Freedom Packages" start as low as $157 per person for a one-night stay, Broadway show, dinner, discounted parking and donation to the Twin Towers Fund.

It seems that everything that can be done by the city is being done. It is now up to New Yorkers to take their call to action seriously. Although their response has been weak as of yet, New Yorkers still have the chance to support NYC and help heal its suffering tourism industry.

 
Related: Empire State Building — Once Again New York's Tallest Building

 

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Related Links:
New York City & Co.: New York City's Official Marketing and Tourism Organization
NYC Tourist's Guide to Broadway Shows
NYC & Co's "Paint the Town Red, White and Blue" Campaign
Empire State Building's Official Internet Site
Twin Towers Fund

 

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